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DRIVER AND VAN

Privacy Policy

Last Updated: 14/11/2024

At Driver and Van, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and address provided when you contact us or request a service.
  • Service Information: Details about your transport requirements, such as pickup and delivery locations, cargo details, and any preferences or budget constraints.
  • Usage Data: Information on how you use our website, including pages visited and links clicked, to improve our services and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our transport services.
  • Communicate with you, respond to inquiries, and offer customer support.
  • Process requests and manage bookings efficiently.
  • Send updates, offers, or important notices (only if you’ve agreed to receive marketing communications).

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • With trusted third-party service providers who assist us in operating our business (e.g., payment processors, IT support), provided they agree to keep your information confidential.
  • When required by law or to protect our rights, safety, or the rights and safety of others.

4. Data Security

We take data security seriously and implement reasonable measures to safeguard your information. However, please be aware that no method of data transmission or storage is 100% secure. We strive to protect your data but cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing the data we hold about you.
  • Requesting correction or deletion of your information.
  • Limiting or objecting to certain uses of your data.
  • Withdrawing consent (where we rely on your consent to process your data).

To exercise any of these rights, please contact us using the details below.

6. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.